Privacy Policy

Last updated: June 2026

1. Introduction

Museum Scan ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us through it. Please read this Privacy Policy carefully.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you contact us through our website, including:

  • Name and contact information (email address, phone number)
  • Organization or company information
  • Inquiry details and messages you send to us
  • Email address, first name (if provided), IP address, device/browser information, and signup source when you subscribe to our newsletter

Automatically Collected Information

We automatically collect certain information when you visit our website:

  • IP address and location data
  • Browser type and version
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website information
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Responding to your inquiries and requests
  • Operating and improving our website
  • Analyzing website usage and performance
  • Communicating with you about your inquiries
  • Complying with legal obligations
  • Protecting against fraud and security threats
  • Sending you our newsletter and related updates about 3D scanning, digital preservation, museum accessibility projects, and MuseumScan activities

4. Newsletters and Email Communications

When you subscribe to our newsletter, we collect your email address and, optionally, your first name. We use this information to send you updates about our work, projects, and related content.

We use Beehiiv as our email service provider. Your information is shared with Beehiiv solely for the purpose of delivering our newsletter. Beehiiv acts as a data processor on our behalf and is contractually obligated to protect your data.

You may unsubscribe from our newsletter at any time by clicking the "unsubscribe" link at the bottom of any email or by contacting us directly. Upon unsubscribing, we will remove your information from our active mailing list.

5. Analytics and Tracking

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site.

Google Analytics Data

  • We use Google Analytics with IP anonymization enabled
  • Data is processed according to Google's Privacy Policy
  • You can opt out using Google's Analytics Opt-out Browser Add-on

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser preferences.

6. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Limited Sharing Scenarios

  • Service Providers: With trusted third parties who assist in operating our website
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you have given explicit consent to share your information

Third-Party Service Providers

  • Google Analytics – Website traffic analysis and performance monitoring
  • Postmark – Transactional email delivery
  • Beehiiv – Email newsletter delivery and subscriber management

We share subscriber information with Beehiiv solely to facilitate delivery of our newsletter. We do not sell or rent subscriber data to third parties.

7. Data Security

We implement reasonable technical and organizational measures designed to protect personal information; however, no system is completely secure.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Your Rights Include

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Opt out of certain data processing activities

You may unsubscribe from our newsletter at any time using the link provided in our emails. You may also request access to, correction of, or deletion of your personal information by contacting us at [email protected].

Marketing Communications

You may opt out of receiving marketing emails by following the unsubscribe link in our emails or by contacting us directly at [email protected].

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Inquiry Information: Retained as needed to respond to your inquiries and as required for legal purposes
  • Website Analytics: Aggregated data may be retained for analysis and improvement purposes
  • Newsletter Subscribers: Retained for as long as you remain subscribed or until you request deletion
  • Marketing Communications: Until you opt out or request deletion
  • Legal Requirements: As required by applicable laws and regulations

10. Third-Party Links

Our website may contain links to third-party websites, including download platforms like Fab.com and Thingiverse. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Location: Waltham, MA

Website: museumscan.com

© 2026 Museum Scan. All rights reserved.